Author Topic: Ask a question error messages  (Read 4535 times)

andreasgr

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Ask a question error messages
« on: April 26, 2012, 00:57:01 am »
Hi
i have joomla 2.5.4 with vm2.0.6a
The ask a question option is not functioning correctly.
More specific when i enter the email, the name and the subject and press enter i have the following message:

Notice
•   You must provide at least one recipient email address.
Message
•   Mail sent successfully
Invalid address:
Thank you for your Question. We will contact you as soon as possible. Close



It is very strange cause except all the others it says that the mail was sent successfully but no email is received.

The joomla mail settings are functioning correctly.

I also include a capture.

Just for the records, I installed vm 1.1.9 in the same server to a demo site just to make sure there is no issue with the server settings and it is working just fine.

please help




[attachment cleanup by admin]

andreasgr

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Re: Ask a question error messages
« Reply #1 on: April 26, 2012, 14:25:47 pm »
Hi
can someone help please, is it a bug of vm2.0.6?

andreasgr

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Re: Ask a question error messages
« Reply #2 on: April 27, 2012, 14:44:22 pm »
anybody have the same problem and solved it?

andreasgr

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Re: Ask a question error messages
« Reply #3 on: April 30, 2012, 09:44:18 am »
anybody has the same problem and solved it?

Milbo

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Re: Ask a question error messages
« Reply #4 on: April 30, 2012, 15:10:30 pm »
I am sorry, we had this problem imho in 2.0.4, but I think it is fixed now.
I should fix your bug, please support the VirtueMart project and become a member
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Extensions approved by the core team: http://extensions.virtuemart.net/

andreasgr

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Re: Ask a question error messages
« Reply #5 on: April 30, 2012, 19:16:28 pm »
Hi Milbo

i upgraded form 2.0.4 to 2.0.6 and also to 2.0.6a but the problem still exist.
What should i do to fix it manually?
I do not have this problem in vm1.1.9 in the same server.

kind regards


mdousset

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Re: Ask a question error messages
« Reply #6 on: May 04, 2012, 03:15:29 am »
I have the same error message upon checkout even though it does send the confirmation email.

mdousset

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Re: Ask a question error messages
« Reply #7 on: May 04, 2012, 03:16:24 am »
Forgot to mention we are using VM 2.0.6.

andreasgr

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Re: Ask a question error messages
« Reply #8 on: May 04, 2012, 03:59:23 am »
me too
i upgraded in 2.0.7 but still the error is not fixed.
The error was when i upgraded from 2.0.4 to 2.0.6

mdousset

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Re: Ask a question error messages
« Reply #9 on: May 04, 2012, 05:21:18 am »
Please note that the order confirmation email goes out to the customer but not to the store admin, so I wonder if the store admin is setup properly.  Can anyone help me verify some of this, in the DB if needed?  Thanks.  Marc

mdousset

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RESOLVED: Ask a question error messages
« Reply #10 on: May 04, 2012, 17:45:22 pm »
OK, all I had to do to resolve this was select a vendor in the admin under Shop->Shop.  I think it must have gotten unset during one of the VM upgrades.

nicole2292

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Re: Ask a question error messages
« Reply #11 on: July 30, 2012, 14:21:59 pm »
Are there any other solutions to this problem?

It has started appearing for me since I changed the vendor in the store, I actually couldn't figure out how to change the vendor to another existing joomla super admin (should just be a drop down or something but alas like many things it's not that simple. Therefore what I actually had to do was delete the old one in the database so it automatically detected the only remaining super admin (the one I wanted to use)... however since then this error has cropped up.

The vendor is correctly listed in the admin under shop > shop and they do have a valid email address. So why am I seeing this message and why are they not receiving the email notifying of a new user?