The Order Status Change Email to the customer and the store Admin uses the Order id not the order number (it calls it Order No) - this is confusing for the customer. How can I change it? Example below is for Order number eba214b2
Hi, Shop Customer
the Status of your Order No. 2 has been changed.
New Status is
____________________________________________________________
Confirmed
Also could the "Add Comment" comment be included in this email. We want to send tracking numbers when products are shipped.
Hello,
You need to change in below file.
administrator/components/com_virtuemart/views/orders/tmpl/mail_raw_uploader.php
Best Regards,
Trivedi kartik.
Thanks for the reply. Since I'm not a coder could someone please indicate the change that needs to be made. I've had a few goes with no success.
I would like it to show the Order Number, not the Order ID and the comments that were added in the admin.
Hello,
You need to change in below file.
administrator/components/com_virtuemart/views/orders/tmpl/mail_raw_updorder.php
find below code:-
Quoteecho JText::sprintf('COM_VIRTUEMART_ORDER_STATUS_CHANGE_SEND_MSG_1', $this->order->virtuemart_order_id) . "\n" . "\n";
and replace with
Quoteecho JText::sprintf('COM_VIRTUEMART_ORDER_STATUS_CHANGE_SEND_MSG_1', $this->orderdata['details']['BT']->order_number) . "\n" . "\n";
Best Regards,
Trivedi kartik.
Hi,
Fixed in revision 4617.
Txs for reporting