I am using Joomla 1.5.22 & Virtuemart 1.1.6
I am using UPS 1.0 shipping module.
I have Handling Fee set to 0
I have Fuel Surcharge Rate fields all blank.
The problem is an 8lb package from zip code 89506 to zip code 71730 is being calculated at $19.27 UPS Ground
When I go to the UPS website & get a quote from the same zip codes it quotes $15.02
I do not get any error messages.
Does anyone know why it is quoting shipping rates too high?
Thanks to anyone who can help with this.
If I turn on Debug I get this for XML Post
<?xml version="1.0"?><AccessRequest xml:lang="en-US"> <AccessLicenseNumber>xxx</AccessLicenseNumber> <UserId>xxx</UserId> <Password>xxx</Password></AccessRequest><?xml version="1.0"?><RatingServiceSelectionRequest xml:lang="en-US"> <Request> <TransactionReference> <CustomerContext>Shipping Estimate</CustomerContext> <XpciVersion>1.0001</XpciVersion> </TransactionReference> <RequestAction>rate</RequestAction> <RequestOption>shop</RequestOption> </Request> <PickupType> <Code>03</Code> </PickupType> <Shipment> <Shipper> <Address> <PostalCode>89506</PostalCode> <CountryCode>US</CountryCode> </Address> </Shipper> <ShipTo> <Address> <PostalCode>71730</PostalCode> <CountryCode>US</CountryCode> <ResidentialAddressIndicator/> </Address> </ShipTo> <ShipFrom> <Address> <PostalCode>89506</PostalCode> <CountryCode>US</CountryCode> </Address> </ShipFrom> <Package> <PackagingType> <Code>02</Code> </PackagingType> <PackageWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>8</Weight> </PackageWeight> </Package> </Shipment></RatingServiceSelectionRequest>
I get this for XML Result
<?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Shipping Estimate</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service><Code>03</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>19.27</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>19.27</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery/><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>19.27</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>19.27</MonetaryValue></TotalCharges><Weight>8.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>12</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>41.97</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>41.97</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>3</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>41.97</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>41.97</MonetaryValue></TotalCharges><Weight>8.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>02</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>60.17</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>60.17</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>2</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>60.17</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>60.17</MonetaryValue></TotalCharges><Weight>8.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>13</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>93.30</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>93.30</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>93.30</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>93.30</MonetaryValue></TotalCharges><Weight>8.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>01</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>103.06</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>103.06</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery><ScheduledDeliveryTime>10:30 A.M.</ScheduledDeliveryTime><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>103.06</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>103.06</MonetaryValue></TotalCharges><Weight>8.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>8.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
I also have this
UPS Ground ($19.27) - Weight: 8 LBS, Fee: [[19.27(1)]+0](1)]
UPS 3 Day Select ($41.97) - Weight: 8 LBS, Fee: [[41.97(1)]+0](1)]
UPS 2nd Day Air ($60.17) - Weight: 8 LBS, Fee: [[60.17(1)]+0](1)]
UPS Next Day Air Saver ($93.30) - Weight: 8 LBS, Fee: [[93.30(1)]+0](1)]
UPS Next Day Air ($103.06) - Weight: 8 LBS, Fee: [[103.06(1)]+0](1)]
Does your account have some type of discount that would make it lower than generic rates?
Thank you foryour reply.
Let me check with my client, the owner of the website & shopping cart. I will post what I find out.
Another thought:
Are you quoting commercial or residential? Residential normally has a higher rate.