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VirtueMart Dev/Coding Central: VM1 (old version) => Virtuemart 1.1 Development (Archiv) => Quality & Testing VirtueMart 1.1.x => Topic started by: willowtree on January 31, 2009, 22:54:08 PM

Title: IE Crashing with VM
Post by: willowtree on January 31, 2009, 22:54:08 PM
My VM install (1.1.3) is at http://www.willowtreecrafts.co.uk/index.php?option=com_virtuemart&Itemid=182

IE is crashing everytime you click on the shop menu item IE crashes. It's fine in Firefox. I've also tried setting up a new menu item and trying that (not adding any new modules or anything) and it still crashes.

Anyone any ideas?

Edited to Add: Joomla 1.0.15
Title: Re: IE Crashing with VM
Post by: jenkinhill on February 01, 2009, 00:10:03 AM
We know about the backend issue with IE7 as that is consistent, but I cannot reproduce the front end issues, although there are a couple of reports of this, too. Is the error message the same as in MS KB927917 (http://support.microsoft.com/kb/927917)? Can you check if it occurs with another Joomla template?
Title: Re: IE Crashing with VM
Post by: willowtree on February 01, 2009, 08:59:12 AM
I've tried changing the template on the additional menu item I created for VM with no extra modules, and it still crashing, in IE 7 and 8beta.

Still the same, however, I don't have a working PC at the moment, and my old one was win ME upgraded to XP so I  don't have an install disc I can use with parallels. Im stuck at the moment, but using FireFox REnder in IE I still have problems

Edited to add: the template I have tested with is madeyourweb, a standard joomla install template.
Title: Re: IE Crashing with VM
Post by: jenkinhill on February 01, 2009, 13:14:29 PM
I thought Q&T was more appropriate for this thread. I cannot recreate a front end crash with ie7 or IE8RC1 (except for css issues). IE8 has developer tools built in, so hit F12 and see if it can spot the script issue.

I no longer have J!1.0 around on my test installs, all my testing is with J!1.5.9
Title: Re: IE Crashing with VM
Post by: willowtree on February 01, 2009, 13:48:24 PM
I wasn't 100% sure if it ws an IE issue or VM,

could you do me a quick favour at all, and just check the error if you go to http://www.willowtreecrafts.co.uk/index.php?option=com_virtuemart&Itemid=31 in IE (any version)

I don't have IE on any system here as I use OS X and cannot install IE on my machines.

I had this issue with VM 1.1.2, and upgraded to 1.1.3 in case that solved it but no luck.
Title: Re: IE Crashing with VM
Post by: aravot on February 01, 2009, 22:39:24 PM
Please try provided patch http://forum.virtuemart.net/index.php?topic=51089.0
Title: Re: IE Crashing with VM
Post by: jenkinhill on February 02, 2009, 09:59:24 AM
Amy, I checked that page with IE7 and got the operation aborted message. You say you had this with VM1.1.2?
Title: Re: IE Crashing with VM
Post by: willowtree on February 02, 2009, 10:05:59 AM
I think so, I never use IE, but I had a customer with problems, I think it ws with the jscook menu, so i changed that to the link list, but they said they still had problems, so I upgraded to 1.1.3, and now I've got the operation aborted.

Is it possible to downgrade back to 1.1.2 in case that wasn't the error they were getting?

I have tried the patch, and it's still not working from what I can tell.

It's all fine in Firefox
Title: Re: IE Crashing with VM
Post by: jenkinhill on February 02, 2009, 10:31:28 AM
The revised htmlTools.class.php file is a partial fix - it may solve your frontend issue. Can you try that?

Title: Re: IE Crashing with VM
Post by: willowtree on February 02, 2009, 10:34:03 AM
I have applied it, but it looks like IE is still giving the operation aborted issue,
Title: Re: IE Crashing with VM
Post by: jenkinhill on February 02, 2009, 11:29:33 AM
Yes, still aborting. It is a JavaScript error but IE wont tell me where... I hate IE.
Title: Re: IE Crashing with VM
Post by: willowtree on February 02, 2009, 11:32:27 AM
I can't even see any VM specific JS errors in Firefox debug
Title: Re: IE Crashing with VM
Post by: jenkinhill on February 02, 2009, 12:24:07 PM
There aren't any that affect FF. This is a pure IE thing which makes it so difficult to identify.
Title: Re: IE Crashing with VM
Post by: jenkinhill on February 02, 2009, 13:24:05 PM
Amy, I have checked your url with IE8 RC1 which has better error handling than IE7. The site is usable, despite the errors. I attach the error doc from IE8 here in case it helps. You will see that there are some issues with the template js & mootools as well as  the VM error.

[attachment cleanup by admin]
Title: Re: IE Crashing with VM
Post by: willowtree on February 02, 2009, 13:34:29 PM
hiya,

Thanks. I have seen the errors in the template, looks like I need to see if theres an update, the template is from a reputable vendor. Also, users can use the rest of the site, it was only the shop link that was crashing IE,

Thanks,