VirtueMart Forum

VirtueMart General => About VirtueMart - not for support posts => Topic started by: a.sklepas on March 21, 2023, 08:32:43 AM

Title: Support for refunds
Post by: a.sklepas on March 21, 2023, 08:32:43 AM
Hello everyone,
i am writing here as my support ticket for a purchase refund has not been answered for more like 1 + MONTH now.
Does anyone take a look at tickets or not?

2ZROM5NVDS   Order refund request   New   2023-02-16 20:12:27

Br.
Alexandros
Title: Re: Support for refunds
Post by: Jörgen on March 21, 2023, 12:19:02 PM
This is a forum based on unpaid, voluntary work. So we can not give anyone any refunds.

I guess you have bought some extension from ISTRAXX. In that case please go here:

https://extensions.virtuemart.net/ticket?view=ticket (https://extensions.virtuemart.net/ticket?view=ticket)

Jörgen @ Kreativ Fotografi
Title: Re: Support for refunds
Post by: a.sklepas on March 23, 2023, 19:38:47 PM
hello i know that and i have put there multiple tickets but  no reply from anyone... so time passed and i tried to post it here in case some MOD might know someone :S
I guess all i can do is w8....