VirtueMart Forum

VirtueMart 2 + 3 => Virtuemart Development and bug reports => Topic started by: frugoli7 on April 26, 2021, 11:27:40 am

Title: Frequent error of orders without data (but paid correctly)
Post by: frugoli7 on April 26, 2021, 11:27:40 am
Hello, we have had this strange mistake for some time.
Many times, if a customer places multiple consecutive orders (pays one order then pays another), these orders are generated without the product data and prices. I am attaching a screen (as you can see above there are many invoices but they do not open).
Usually the error appears with Paypal.
Virtuemart and Joomla are up to date.
I don't know what this could be about and we haven't been able to replicate it, do you have any idea how I can better analyze this error?
Title: Re: Frequent error of orders without data (but paid correctly)
Post by: Jörgen on April 26, 2021, 12:22:43 pm
Why is Order DELETED ?

Jörgen @ Kreativ Fotografi
Title: Re: Frequent error of orders without data (but paid correctly)
Post by: frugoli7 on April 27, 2021, 10:07:06 am
hello Jorgen, the order is not DELETED, I add another screenshot showing the status in the order list. The states you see at the top right are all added automatically, I don't know why this happens.