VirtueMart Forum

VirtueMart 2 + 3 => Administration & Configuration => Topic started by: razor7 on November 20, 2020, 14:57:13 pm

Title: Notify waiting users on order cancel or delete
Post by: razor7 on November 20, 2020, 14:57:13 pm
Hi! When I cancel or delete an order, the stock for that order products come back to be available, but waiting users aren't notified.

Is there a way to notify users when orders are cancelled?

Thanks!

VM 3.8.4 10335
j! 3.9.22
PHP 7.3.24
Title: Re: Notify waiting users on order cancel or delete
Post by: Jörgen on November 20, 2020, 15:05:48 pm
Not quite sure what you are saying.
The only way to notify the customers on the waiting list, is to manually execute the notify waiting customers for EACH product. This is found under product edit.

Jörgen @ Kreativ Fotografi
Title: Re: Notify waiting users on order cancel or delete
Post by: razor7 on November 20, 2020, 15:29:39 pm
Yep, that I know! but since cancelling or deleting an order restores stock levels, I thought that the notify function will fire...
Title: Re: Notify waiting users on order cancel or delete
Post by: Jörgen on November 20, 2020, 15:32:17 pm
The function is and has always been MANUAL it does not fire if you update the stock value. There can be a number of reasons for this. But one of them would be accidental firing because wrong update of stock.


Jörgen
Title: Re: Notify waiting users on order cancel or delete
Post by: pinochico on November 20, 2020, 16:10:26 pm
VirtueMart Mailing Manager with Waiting List View in VirtueMart and Notify plugin

https://www.minijoomla.org/extensions/virtuemart-extensions/virtuemart-mailing-manager