VirtueMart Forum

VirtueMart 2 + 3 => Administration & Configuration => Topic started by: erwinds on August 15, 2020, 14:26:38 pm

Title: message stock is empty or almost used up
Post by: erwinds on August 15, 2020, 14:26:38 pm
Hi,

Is there a possibility to get a message(email) when the stock is empty or almost used up?

Best regards,
Erwin
Title: Re: message stock is empty or almost used up
Post by: Jörgen on August 15, 2020, 14:58:09 pm
Yes, in VM configuration, stock handling.
Jörgen
Title: Re: message stock is empty or almost used up
Post by: erwinds on August 15, 2020, 19:12:56 pm
Hi jörgen,

is this the correct location, i tried that but it doesn't work, nothing will be sent

Best regards,
Erwin
Title: Re: message stock is empty or almost used up
Post by: pinochico on August 15, 2020, 22:16:41 pm
Low Stock Notification function if:

- is setupped in config Send low stock notification (then send email to vendor)
- is setupped in product detail Low Stock Notification (number) (don't forget about stock number and ordered number)

If I use this function:

- if number of stock - number of ordered == number of Low Stock Notification and Send low stock notification is checked, then email for vendor is send.
Title: Re: message stock is empty or almost used up
Post by: erwinds on August 15, 2020, 23:15:31 pm
hi,

yes I do tis but it doesn't work

Title: Re: message stock is empty or almost used up
Post by: Jörgen on August 16, 2020, 00:02:26 am
Is it a new shop ?
Does email notification work ?
For example, Do You get notification when a new user registers ?
Does sending emails through Joomla work ?

Do You use a custom template ? I you do, turn this OFF and use for example Protostar and Beez.

VM, Joomla and PHP versions ?

Jörgen @ Kreativ Fotografi
Title: Re: message stock is empty or almost used up
Post by: erwinds on August 16, 2020, 01:04:26 am
Hi,

Is it a new shop? ==> the shop has been completely updated to the latest versions
Does email notification work? Yes
For example, Do You get notification when a new user registers? Yes
Does sending emails through Joomla work? Yes
Do You use a custom template? Yes, VINO VERITAS - JOOMLA! TEMPLATE
I you do, turn this OFF and use for example Protostar and Beez. ==> Yes(BEEZ3) but it is the same it will not work

VM ==> 3.8.4
Joomla ==> 3.9.20
PHP ==> 7.4.4

Best regards,
Erwin
Title: Re: message stock is empty or almost used up
Post by: Jörgen on August 16, 2020, 09:12:05 am
Updated to latest versions ? This is not a number, what version are You using?
Have You updated the VM AIO ?
Do Ypu have javascript errors ?
When did the stock notification stop working ?
Has it ever worked ?
Turn off any plugins that could interfere.

Jörgen
Title: Re: message stock is empty or almost used up
Post by: erwinds on August 16, 2020, 14:12:04 pm
hi Jörgen,

Updated to latest versions ? This is not a number, what version are You using? Yes i did last month 3.8.4.10335
Have You updated the VM AIO ? Yes last month 3.8.4.10335
Do Ypu have javascript errors ? NO
When did the stock notification stop working ? I don't remember just because I didn't use the option for that
Has it ever worked ? I don't remember just because I didn't use the option for that
Turn off any plugins that could interfere.  ==> I did but same result (plugins Attachments)

Would it be better if I buy a VIRTUEMART SUPPORTER MEMBERSHIP-BRONZE? Can you check it on the website?  Is it for multiple domains?

Title: Re: message stock is empty or almost used up
Post by: Jörgen on August 16, 2020, 19:22:27 pm
This is a usually a non issue.
it is something in your setup that is different, have you tried more products? child and parent product can share stock.
have you added something in the product message that breaks in your language ?
tried to switch to english?
spam filter active ?
Jörgen
Title: Re: message stock is empty or almost used up
Post by: erwinds on August 16, 2020, 20:16:53 pm
hi Jörgen

Have already tried all options but none succeed
I even did a completely new installation (full_package installation) locally and it doesn't work there either ==>englich
Can you check this on my website please? https://www.w4y.be/webwinkel-demo/

Best regards,
Erwin
Title: Re: message stock is empty or almost used up
Post by: Jörgen on August 17, 2020, 01:31:34 am
Have You treid with something else than 1 as min quantity? 5 for example ?

You do know that this is only sent to admin when an actual purchase is done ?

Jörgen
Title: Re: message stock is empty or almost used up
Post by: erwinds on August 17, 2020, 02:13:54 am
hi Jörgen,

yes i have, but it remains the same
Title: Re: message stock is empty or almost used up
Post by: Jörgen on August 17, 2020, 07:02:08 am
I still believe that this is a template issue, Hard to test as a customers and top of that with custom template. The custom template can have extra plugins that mess with this. Have You checked your spam filter. This can be filters by a strong spam functions, event though other enskild from your site come through. You have made actual orders to check this right ?
Jörgen
Title: Re: message stock is empty or almost used up
Post by: erwinds on August 17, 2020, 07:19:38 am
hi Jörgen

I did everything as you recommended. But without result !!!
Also switched to Beez3 template
I also did a complete clean installation locally and it didn't work !!!
Can you check this on the website please?

Best regards,
Erwin
Title: Re: message stock is empty or almost used up
Post by: Jörgen on August 17, 2020, 07:46:23 am
No need to shout.

No I can not test this, only an administrator can check this, please understand this.

A clean install does not include the winery template or included modules or plugins.
This finally boils down how clean Your clean install actually is.

This is as I said normally a non issue. Is your mail configurated as SMTP ? If not try this.

Do You have any incorrect configurated additional vendor email adresses ?
Do You have a configured vendor in your clean install ?

This is peer to peer forum with voluntairs, supporting a free software on their spare time.

Running out of ideas.

Jörgen