VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Philip Bainbridge on April 08, 2020, 01:42:20 AM

Title: Internal Server 500 error when an item is in my cart
Post by: Philip Bainbridge on April 08, 2020, 01:42:20 AM
Joomla - Joomla! 3.9.16 Joomla! 3.9.16 
VM- 3.6.10

when item is added in the cart the site error 500 after a few page refreshes the site comes back but then is intermittent showing the 500 error..

As soon as product is removed from cart the site is fine ...

Any sugestiions or help please..

My host say its a memory issue maybe?

After watching console i see a jquery.min error over and over for vmkeepalive any way of fixing this please?
Title: Re: Internal Server 500 error when an item is in my cart
Post by: GJC Web Design on April 08, 2020, 10:32:35 AM
all 500 errors are logged "somewhere" .. u need to find where that is and then u know what the error is instead of guessing .. and it can be fixed

http://forum.virtuemart.net/index.php?topic=117042.0
Title: Re: Internal Server 500 error when an item is in my cart
Post by: Philip Bainbridge on April 08, 2020, 15:19:00 PM
The error log shows this :
Wed Apr 08 08:15:58.142406 2020] [:error] [pid 525384:tid 140518891763456] [client 82.25.8.127:50568] SoftException in Application.cpp:690: Could not execute script "/home2/onetigrisdogco/public_html/index.php", referer: https://onetigrisdog.co.uk/dog-harnesses/beast-mojo-tactical-harness
Title: Re: Internal Server 500 error when an item is in my cart
Post by: GJC Web Design on April 08, 2020, 19:01:55 PM
meaningless ...  a generic error ...  try the advice in the post I gave u
Title: Re: Internal Server 500 error when an item is in my cart
Post by: Philip Bainbridge on April 14, 2020, 20:10:15 PM
I re installed everything and problem has gone :) thanks guys