Print Page - Duplicate Admin Order Confirmations

Title: Duplicate Admin Order Confirmations
Post by: EsSa55 on March 23, 2020, 13:06:44 PM

Hello

See attached screenshot.

Order placed and confirmed within expected time frame.

Then, several hours later, the order gets confirmed again.

Second confirmation email sent to Admin, but not Customer, which is at least better.

Any clues, please?

Title: Re: Duplicate Admin Order Confirmations
Post by: AH on March 23, 2020, 16:11:19 PM

Payment method?
Version etc etc
Any clues??

Title: Re: Duplicate Admin Order Confirmations
Post by: EsSa55 on March 24, 2020, 07:42:11 AM

I'm sorry, yes:

VM: 3.6.10 10211

JM: 3.9.16

PHP: 7.3.15

Payment: PP Express or Card, both via PayPal plugin

Started: 22 March 2020

No known configuration changes.

TIA

Title: Re: Duplicate Admin Order Confirmations
Post by: GJC Web Design on March 24, 2020, 11:25:39 AM

as the subsequent confirm an associated IPN etc?
check in your Paypal admin and/or the DB entries for Paypal plugin

Title: Re: Duplicate Admin Order Confirmations
Post by: EsSa55 on March 24, 2020, 18:10:13 PM

Quote from: GJC Web Design on March 24, 2020, 11:25:39 AM
as the subsequent confirm an associated IPN etc?
check in your Paypal admin and/or the DB entries for Paypal plugin

Thanks, John

There is one ipn from PayPal.

All seems ok, except for the additional Confirmation.

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: EsSa55 on March 23, 2020, 13:06:44 PM