VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: sizou_h on July 18, 2018, 09:47:03 AM

Title: server requirement extension for images in virtuemart
Post by: sizou_h on July 18, 2018, 09:47:03 AM
hi
i have a question about server requirement extension.

i have a website in this server that everything works perfect... for example , see product page :
http://aflakdata.ir/farshonline/%D9%81%D8%B1%D8%B4-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81/%DA%AF%D8%A8%D9%87-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81-847-detail.html


then we create a backup of the website and move it to another server , but unfortunately in the new server, in product page the image of the product doesn't show:

https://farshonline.com/sina/%D9%81%D8%B1%D8%B4-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81/%DA%AF%D8%A8%D9%87-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81/%DA%AF%D8%A8%D9%87-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81-847-detail.html

i think problem is associated with requirement of image extension in new server...

can you give me some guide for this problem... thank you in advance.
Title: Re: server requirement extension for images in virtuemart
Post by: GJC Web Design on July 18, 2018, 09:50:41 AM
php gd library extension?
Title: Re: server requirement extension for images in virtuemart
Post by: jenkinhill on July 18, 2018, 11:07:25 AM
PHP version too old for Magic Zoom Plus?
Title: Re: server requirement extension for images in virtuemart
Post by: Studio 42 on July 18, 2018, 13:52:35 PM
Perhaps a write access problem with magic zoom plus image cache?
This is certainly not a Virtuemart problem.
Title: Re: server requirement extension for images in virtuemart
Post by: sizou_h on July 18, 2018, 14:20:34 PM
i dont know what is the reason...
but im sure that the both site are the same and both version of joomla and virtuemart version and magic zoom plus are same.

but the servers are different.
Title: Re: server requirement extension for images in virtuemart
Post by: Studio 42 on July 18, 2018, 18:02:36 PM
Check if GD is active and GD2 in your PHP extentions
Verify write access to the cache folder.
If you use same settings it should work in the 2 servers
Title: Re: server requirement extension for images in virtuemart
Post by: sizou_h on July 19, 2018, 12:06:30 PM
Quote from: GJC Web Design on July 18, 2018, 09:50:41 AM
php gd library extension?


did not work.
Title: Re: server requirement extension for images in virtuemart
Post by: sizou_h on July 19, 2018, 12:27:48 PM
Quote from: jenkinhill on July 18, 2018, 11:07:25 AM
PHP version too old for Magic Zoom Plus?

for this website (http://aflakdata.ir/farshonline) php version is this : 5.6.35

and for that website in new server (https://farshonline.com/sina) php version is this : 5.6.36

i dont think so the problem is attributed to php versions.

what you think so?
Title: Re: server requirement extension for images in virtuemart
Post by: Studio 42 on July 19, 2018, 12:30:06 PM
Have you checked the folder permissions ?
Else try disable the zoom and see whats happen.
And you have javascript error Virtuemart.stopVmLoading is not a function
Are the thumbs correctly generated in back-end ?
Title: Re: server requirement extension for images in virtuemart
Post by: sizou_h on July 19, 2018, 12:53:43 PM
Quote from: Studio 42 on July 18, 2018, 13:52:35 PM
Perhaps a write access problem with magic zoom plus image cache?
This is certainly not a Virtuemart problem.

the both permission of folders are 755.

this folders ofcourse
joomla/media/plg_system_vmmagiczoomplus/magictoolbox_cache
Title: Re: server requirement extension for images in virtuemart
Post by: sizou_h on July 19, 2018, 13:14:35 PM
when i disable the plugin of magic zoom plus , the image of product appear.

the thumbs generated correctly in backend.

and one new thing... when the name of product is in english everything is ok but when the name of product is in Persian (farsi) the problem is remaining!

Title: Re: server requirement extension for images in virtuemart
Post by: Studio 42 on July 19, 2018, 14:20:28 PM
The problem is certainly magic zoom plus.
When you check the magic zoom HTML content, no code is rendered, not only the thumb is missing.
Contact the plugin dev.