VirtueMart Forum

VirtueMart 2 + 3 + 4 => Product pricing => Topic started by: BearWood on June 18, 2018, 14:10:19 PM

Title: prices displaying incorrectly
Post by: BearWood on June 18, 2018, 14:10:19 PM
Hi

I'm on VM 3.2.14 en joomla 3.8.8

Since today (I haven't done anything on the site???) when you select a custom field value, the price is no longer added to the base price...

Any ideas on how to fix this?

And no I am not using discounts, I know this gets the custom field pricing jumbled up, but I didn't, it's just the base price...

Your help is much appreciated.

Regards
Evi
Title: Re: prices displaying incorrectly
Post by: Jörgen on June 18, 2018, 14:33:47 PM
Hello

If nothing has changed it should work, it does not change by itself.

Did it work yesterday ?

Have You updated PHP to php 7.1 or maybe 7.2 ?

Have You updated Joomla ?

Have You updated VM ?

When were the last known changes done ?

Any new extensions installed ?

An URL to the website ?

regards

Jörgen @ Kreativ Fotografi
Title: Re: prices displaying incorrectly
Post by: BearWood on June 18, 2018, 16:00:34 PM
Hi,

I've had this problem in the past, usually when sth needed updating; so I checked now, but everything seems up to date...

you can see the site on www.bearwood.be

the base price sort of goes grey, like it's "loading", but it doesn't change ...

Last changes a week ago or so, and everything worked fine then... (or at least i thought)

thank you
regards
evi
Title: Re: prices displaying incorrectly
Post by: BearWood on June 18, 2018, 16:03:27 PM
problem also seems to be on firefox , no problems in safari... ?
Title: Re: prices displaying incorrectly
Post by: jenkinhill on June 18, 2018, 16:50:33 PM
Worked for me in Firefox. Clear your browser cache & try again.
Title: Re: prices displaying incorrectly
Post by: BearWood on June 18, 2018, 18:25:14 PM
OMG that solved it,... horrible beginners mistake, so sorry to have bothered you with this!!!

thank you!
Title: Re: prices displaying incorrectly
Post by: Jumbo! on June 18, 2018, 20:17:54 PM
Actually, the issue remains. https://www.bearwood.be will work fine but https://bearwood.be will not.

You need to add a rule in your .htaccess to redirect on non-www requests to www.

RewriteEngine On
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L]
Title: Re: prices displaying incorrectly
Post by: Jörgen on June 18, 2018, 21:22:16 PM
Nicely spotted Jumbo !

Jörgen @ Kreativ Fotografi
Title: Re: prices displaying incorrectly
Post by: BearWood on September 21, 2018, 13:06:56 PM
Thank you, I never saw this answer, sorry, but thank you, I will make the changes!
Title: Re: prices displaying incorrectly
Post by: Daxs on October 13, 2018, 10:52:10 AM
some times this error the good sizegenetics post (https://www.virtualpalomarwest.org/sizegenetics-review/) occur when php and jomla are not in updated version and cache memory is not clear of your browser so update the versions which you are using and clear the cache