Hi,
Having trouble getting a second shipping method to work. The first one is weight of .300 grams to 3kg That works fine but the second which is from 3.1kg to 5kg will not work and this message displays "We are sorry, no shipment method matches the characteristics of your order." I have followed this tutorial: https://www.youtube.com/watch?v=XDYzj1rawGM to the letter but can't get it to work in the front end if I try and order goods that are over 3kg.
Would appreciate any advise, thanks.
PHP 7.0.23
Virtuemart VirtueMart 3.2.12
Joomla Joomla! 3.8.5
Doublecheck check that both tabs for your two shipping methods are configured exactly the same except for Shipment Name, Lowest Weight and Highest Weight and that both methods are published.
Thanks for the reply Kelvyn, checked all those settings and still no luck, will keep experimenting.
BTW as I'm using metric settings, should I select Kilograms or grams?
Cheers
I fixed it! I used Kilograms as before but changed the setting to 3.01 to 5000 rather than just 5.
Cheers
Use for first
min weight 0.300 max weight 2.999
second
min weight 3.000 max weight 5
Note that if you have to accept more then 5 kg, then remove the max weight
If you have 2 products, weight is cumulated, eg 2x3kg = 6
Thanks for that Studio 42, I mentioned in my previous post I used Kilo's but that turned out be unreliable so will try your solution. Much appreciated.
Cheers
That worked perfectly, many thanks.
Cheers