VirtueMart Forum

VirtueMart 2 + 3 => General Questions => Topic started by: Alemantico on December 09, 2017, 11:12:31 am

Title: vm shopping card
Post by: Alemantico on December 09, 2017, 11:12:31 am
dear community!
I really hope, you'd be able to help me with this! Suddently, and since today morning, the checkout site is loading forever and ever and ever! Any idea, what the heck is going on? I'm running Joomla! 3.8.2  with VirtueMart 3.2.4. link to my site: www.austrialandscapes.org. But since the check out is not working anymore, I was forced to set my site offline, meanwhile evaluating this error! Any hint would be really appreciated!

Thank you a lot in advance!
Title: Re: vm shopping card
Post by: jenkinhill on December 09, 2017, 11:16:51 am
Payment processor off-line?
Title: Re: vm shopping card
Post by: Alemantico on December 09, 2017, 11:22:14 am
hey, what do you mean? How/where can I check that? These are my current payment getaway, Installed and activated already.
Title: Re: vm shopping card
Post by: Alemantico on December 09, 2017, 11:32:37 am
this is how it looks, when loading forever and ever and ever  :-[ !
Title: Re: vm shopping card
Post by: Alemantico on December 09, 2017, 12:03:16 pm
any other suggestion, what could've caused that?  :-\
Title: Re: vm shopping card
Post by: Alemantico on December 09, 2017, 12:34:09 pm
ok, what I did so far was:
-synchronize media to db
- Install or if necessary update tables
- Optimise database
but still with no success.
I'll keep u posted
Title: Re: vm shopping card
Post by: Jörgen on December 09, 2017, 13:25:26 pm
Deactivate credit points if the other works, then start debugging credit points. In that case ask developer for credit points.
Regards
Jörgen @ Kreativ Fotografi
Title: Re: vm shopping card
Post by: Alemantico on December 09, 2017, 14:31:21 pm
Hi Jörgen,

thanx a lot for your time and suggestion. Hey, I just tried as you suggested, but somehow its not changing anything. In addition I also disabled the main Component "Reward points". Also tried disabling the onepage checkout extension. Still looading insanely! Maybe that's another bug from VM? Because as soon, as I hit the "show cart" btn, the site is having this loading issue.

best regards!
Title: Re: vm shopping card
Post by: GJC Web Design on December 09, 2017, 15:47:04 pm
with the site off line it is very difficult to help you ..
is this a 3rd party checkout?
if so disable and try the standard one

Try with the protostar template
Title: Re: vm shopping card
Post by: Jörgen on December 09, 2017, 17:04:10 pm
When did this start, what changed?
Regards
Jörgen @ Kreativ Fotografi
Title: Re: vm shopping card
Post by: Alemantico on December 13, 2017, 11:45:04 am
Dear Community! Thank you so much for your time and afforts! I finally could find out the cause of this error; It was indeed the Server, I switched to! As soon as I moved my site back to my old host provider, everything works again like a charm! Thanx to all of you for the great affort! I really appreciate your time :) !