VirtueMart Forum

VirtueMart 2 + 3 => Administration & Configuration => Topic started by: arawolf on October 04, 2017, 08:51:13 am

Title: confirmations mail aren't sent to owner or costumer
Post by: arawolf on October 04, 2017, 08:51:13 am
The confirmation mails aren't sent to the owner or costumer. The VM version is 3.2.4. I also get the following error message : " vmError: The workflow for X or is unknown, take a look on model/orders function handleStockAfterStatusChanged " How can i fix these, i find people with the same problem on the net but no solution. Thnx
Title: Re: confirmations mail aren't sent to owner or costumer
Post by: jenkinhill on October 04, 2017, 12:28:11 pm
What is the returned order status? Does it exist in your order status list?  Is TCPDF installed? Do you have sufficient php memory?

As in this thread: http://forum.virtuemart.net/index.php?topic=133378.0  or   http://forum.virtuemart.net/index.php?topic=128079
Title: Re: confirmations mail aren't sent to owner or costumer
Post by: arawolf on October 04, 2017, 13:25:10 pm
hello
Thnx for the help
What is the returned order status? accepted by customer
 Does it exist in your order status list? yes 
Is TCPDF installed?  ? it's a joomla site with vm www.dkdecor.be
Do you have sufficient php memory? I think so, everything was fine aslong the site was on test modus.
Title: Re: confirmations mail aren't sent to owner or costumer
Post by: GJC Web Design on October 04, 2017, 21:05:46 pm
Quote
What is the returned order status? accepted by customer

Pending? pending never sends emails by design .. try another status?
Title: Re: confirmations mail aren't sent to owner or costumer
Post by: arawolf on October 04, 2017, 21:26:30 pm
I don't understand. the status is accepted by costumer not pending.