VirtueMart Forum

VirtueMart 2 + 3 + 4 => Product creation => Topic started by: woodzy42 on April 19, 2017, 01:38:20 AM

Title: Adding more than 6 products causes issue
Post by: woodzy42 on April 19, 2017, 01:38:20 AM
I'm creating an initial product category and currently have 6 products in that category / 6 products total.
Upon creating the 7th product, in the same category, in no category, or a new category the site gets locked up and will not load more than half  of a screen/window. The site will no longer function in that same browser window; it merely continues to try to finish loading but does not finish.
I can close the window, go back into the site in a new window and everything appears to be OK. Trying to access that 7th product however fails; I can access other products without issue. I've tried to clone an existing product but get the same results.
Virtuemart 3.21 Joomla 3.6.5
PHP Version   5.5.38
Title: Re: Adding more than 6 products causes issue
Post by: johnkont on April 19, 2017, 08:42:59 AM
It seems your browser problem.
Clear all cache, try another browser.
Title: Re: Adding more than 6 products causes issue
Post by: jenkinhill on April 19, 2017, 11:35:14 AM
Is this using the Chrome browser?
Title: Re: Adding more than 6 products causes issue
Post by: woodzy42 on April 19, 2017, 16:27:09 PM
Thanks for the responses

Yes, primarily using Chrome
I have seen Chrome trying/unable to connect to acy?.com

Internet Exploder 11 hangs with "a long running script" stopping the script doesn't help as it will just start again; does not work well, can't save or paste / incomplete saves in full editor

Edge browser does the same.

I have looked back through the modules and plugins etc.
  found that the VM products was disabled, so I enabled it
  enabled system cache
No differences noted.






Title: Re: Adding more than 6 products causes issue
Post by: jenkinhill on April 19, 2017, 17:55:18 PM
Quote
unable to connect to acy?.com

Probably AcylMailing component causing issues? Maybe that's the script issue?

It sounds like your adding products could be a cache issue. Leave all caches off until site is complete and running OK. As Chrome has been reported to cause cache issues when adding/checking content I make it a rule to always install Regular Labs Cache Cleaner (https://www.regularlabs.com/extensions/cachecleaner?extension=cachecleaner) on new sites. Then every time an edit is made and saved the caches are flushed.

IF cache cleaner does not work for you then try turning on VM debug.

Title: Re: Adding more than 6 products causes issue
Post by: woodzy42 on April 20, 2017, 02:42:43 AM
Cache cleaner didn't resolve anything.
I have reinstalled virtuemart (in the following order)
com_virtuemart.3.2.1_ext_aio
com_virtuemart.3.2.1
com_tcpdf_1.0.2
Issue persists, browser continues to try finish page load, endless.....

Enabled debug - doesn't show any errors(?) results in attached image.
I am stuck.

Thanks for your assistance.
Title: Re: Adding more than 6 products causes issue
Post by: woodzy42 on April 24, 2017, 18:07:57 PM
 :(
The lack of any developer based assistance is very disappointing.
I have since moved on to another platform - J2 Shop, which so far, is a much better out of the box experience.