Hi, i have the below problem.
if have set a product to be a parent and under that i have 3 child products the related categories doesn't work right. I m checking the related products normally, i m searching them and i m choosing them. When i m saving the product then all the related that i ve selected lost and into their positions get 6 blank boxes those are show nothing to the product.
When the product it hasn t child products it works fine.
can you please help me with that.
best regards
Quote from: Bravestar on September 06, 2013, 11:09:04 AM
the related categories doesn't work right. I m checking the related products normally, i m searching them and i m choosing them. When i m saving the product then all the related
You set the related products in the parent and it does not work?. The related products or categories?
Hi, yes i see that my message it s a little bit confused, sorry.
after check that i ve done i saw that the problem was into the base. I dont know why but after update 2.022b & c i m having problem with related products no categories.
I made a repair table into my hole base and they work again. But after some days i had the same problems. After repair again all fixed.
See image to get an idea about the errors.
thanks
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What is you hosting service?
i have checked the hosting and is not a problem from there.
Also the hosting space that i have is 2GB and i m using the 1.3GB.
In the same hosting i have and other eshop and i don t have any problem.
thanks
I must be blind, but I could see word 'repair' on your screen. Could you repair tables in your database in your hosting cpanel?
i don t have cpanel but i can make repair tables from phpmyadmin.
the problem appears only when i m working to related products. when i add new products.
mysql, php version? This sounds like an internal error reported by your mysql.