Hi,
How do i stop PDF invoices being sent (as attachments in emails) in 2.0.7e
in 2.0.6 there was a tickbox in configuration, it is no longer there. Instead there is a drop down, and i have selected none, but once i view an invoice, it is always attached. Even if i cancel an order, the invoice gets attached. Bug(s)?
thanks!
looks like it still happening in 2.0.8 :(
Anyone got any ideas?
I also have this happen - pdf invoices being sent for all configurations.
The invoices now have the correct headings for vendor and buyer - but the buyers email has pending in the heading and the vendor confirmed - so both get a PDF - ( i did not go into orders and update anything)
My configuration says ; only send an invoice on confirmed , which I have not done.
first email that arrives:
Vendor: Hello xxxxxxxx,
Mr sfds fsafasfa confirmed an order with a total of $ 664, his/her order number
Buyer : Your order number:
Your order password:
Your order status is Pending
The actual layout , and the way the invoices now read is good.
Did you checked version a?
I updated this morning - 2.0.8a and I tested got this below?
I test now 10 hours later and they are perfect ?
no I update this agin to say that the invoices - are almost perfect but they are getting sent when configuration is set to none or pending. and before I get into the order section of VM (BE) - some do come through OK. why ?
How can I stop invoices from being sent?
I have set send invoices to "none", but they are still being sent to the customer (and to me)
Quote from: 4est on July 02, 2012, 14:29:05 PM
How can I stop invoices from being sent?
I have set send invoices to "none", but they are still being sent to the customer (and to me)
i can't stop them either.
still happening in 2.0.8a
:(
how long does it take to get a simple bug fixed?
PDFs being set in 2.0.8 "b"
I have updated : shown in image 2.0.8 b
i have set configuration: see image
I purchase a product :standard payments _ options
I receive the emails : buyer and seller with PDFs attached and I have not confirmed the order in the back end.
Remember I get both due to testing only.
[attachment cleanup by admin]
Quote from: alf1234 on July 03, 2012, 12:58:50 PM
Quote from: 4est on July 02, 2012, 14:29:05 PM
How can I stop invoices from being sent?
I have set send invoices to "none", but they are still being sent to the customer (and to me)
i can't stop them either.
still happening in 2.0.8a
:(
how long does it take to get a simple bug fixed?
Little hint coming from the reality around the corner.
Maybe the bug is not simple, eh? I just dont have the problem. So it is not easy or simple.
Ok update on PDF configuration_
If I go to the configuration setting and I change it and change it back - then it appears to work OK.
* So when I install a new version of VM - maybe the configuration turns something on or off.
I turned off and all the payment and shipment methods one by one and then back on. - they did nothing.
* i notice when I update VM I have to turn off some modules I don't use everytime - Maybe ? it does something to the configuration setting? Right now I did 10 tests and they all come through ok. _ infact if it is OK - then for me my shop works well.
But - the vendor's email still has the wrong wording -
maybe offtopic, or near, but do you also receive the email with order status change?
in VM1 only the customer received this, now in VM2 I too receive every status change. Can this be disabled somewhere, as for me it's just another email to delete?
I do understand it might be useful in some situations where someone else does update the statuses and you want things under control, but it's not my case :)
4east,
yes you should always get an email - but you should only get a pdf invoice with the configuration set as you want - ie: if you set configuration to shipping then on the first order you(vendor) and the buyer will get an email. It should say pending. and no PDFs
* then you go to orders in the back and if you change the setting to shipping (and nothing else) - then an email with an invoice should arrive to you and the customer.
* to turn that off - that is another story - I use microsoft Outlook to collect POP mail - when all VM email come in they just go to a redirected folder and sit there - infact I have a sound set up to hear them come in. they never turn up in my personal mail. That way no mess and delete if needed in one click - but for accounting purposes - might be best to always receive a pdf copy of the invoice.
* now the extra bit did you - do what I did below and turn the configurtion to none. then save . then turn it back say to shipping and save and then reset to another configuartion and test. - did they emails come but the PDFs stop. ??? this is important .
Every thing in 2.0.8c installed correctly,
* fast orders , no pdfs in the emails, working very well the site - is great but? vendor's email still the same I changes all the configurations back and forth saved. I even chnge the setting in the products section from shipped to pending - in case it was pulling it from there.
I went to the orders section and I changed the orders to shipped, cancelled, etc all settings - all emails came through correctly to the buyer - but the vendor always had the word shipped in every email. in the same spot as in image - it is like it is a text and not pulling from anywhere? see image.
The subject was always correct.
[attachment cleanup by admin]
I have installed
VM2.0.8.c and I still get an PDF invoice attached to every e-mail at every status change.
I have set the order-status for invoice to NONE, so It should be correct.
Now my customers (if it was a live site) are receiving an PDF invoice even when their order isn't confirmed.
I hope there will be a quick solution for this.
A bit offtopic:
Quote from: 4est on July 04, 2012, 21:28:09 PM
maybe offtopic, or near, but do you also receive the email with order status change?
This should be a option, maybe for a next release? I don't want to receive an email everytime I change a status is changed.
[attachment cleanup by admin]
Quote from: John2400 on July 05, 2012, 00:49:20 AM
* now the extra bit did you - do what I did below and turn the configurtion to none. then save . then turn it back say to shipping and save and then reset to another configuartion and test. - did they emails come but the PDFs stop. ??? this is important .
did some one test this - reset your configurations - to something else and save - test buy a product - reset them back save and buy a product?
Hello John,
I have tried this a couple of times, but it still doesn't work.
VM 2.0.8c is installed correctly, I have switch the status for PDF invoice attachment a couple of times but it is attached at every mail.
Could this be a caching problem?
UPDATE: I have tried to delete all cache, changed the status a couple of times and saved it everytime, but there is still a problem with the PDF invoices that are attached to EVERY e-mail.
And indeed, the Vendor message inside the e-mail is always the same (confirmed), but I hope to get an option to turn off vendor e-mails.
Hello,
I think John2400 posted already the solution for this (Thanks John!), but it took me some minutes to get it.
I am on a testenvironment with vm sr 2.0.8_e and jml 2.5.6 and I didn´t use pdf-invoices in the past, we put a hardcopy with when we ship the goods.
Last week I was just interessted in the pdf-invoice and changed the configuration under vm backend -> configuration -> attach pdf invoices from "none" to "confirmation". I did some testorders last week, and those I did, have a pdf-invoice attachement in every mail when I change the status, even when I change the configuration back to "none"and make a orderstatus change.
BUT:!!!
I just did a new order (with configuration setting none) and pdf-invoices are gone.
Maybe vm saves the actual pdf-configuration-mode (this time the order is placed) and attaches this information to the order, this would explain why old orders with this configuration mode still further send pdf-invoices and new orders with configuration mode "none" don´t.
Can someone confirm?
There was an error,
fixed in the svn.
Hello again,
I have to correct my last post. The workaround worked fine until I enabled PayPal payment method. Now I have ongoing invoice attachements again. If I do the workaround again, with disabling paypal payment method and "none" in backend configuration and a new order it works again without attachements.
Milbo, can u post a file ?Which file(s) are fixed in svn, view.html.php from views/invoice?
thank u for ur time.
regards slammy