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[hobartimus]

I have a site that has been using Authorize.ent successfully for the past month, but today some customers have reported the following error...

Error: Failure in Processing the Payment. Technical Note: The required transaction key is empty! The payment method settings must be reviewed.

Error: Failure in Processing the Payment (ps_authorize)

Is there a reason this could happen at random?

[mpgonline]

I am having the same error with my eprocessingnetwork module also???

Error: Failure in Processing the Payment
Error: Failure in Processing the Payment (ps_epn)

[Sean Dempsey]

This is happening to me as well, though I can't even enter the transaction key in the virtuemart admin, it just stays blank.

[Elkaholic]

I also have had the same problem. Has anybody found a cure for the problem?

[digitaly]

Had the same thing happen today.  Here's what is causing the problem.  For some reason, when VirtueMart goes to decrypt the transaction key, it checks the shopper group of the current customer, then uses this in the query to get the key from the jos_vm_payment_method table.

Here's the code (line 279 of the ps_authorize.php file):

Code:

              $database->query( "SELECT DECODE(payment_passkey,'".ENCODE_KEY."') as passkey FROM #__{vm}_payment_method WHERE payment_class='".$this->classname."' AND shopper_group_id='".$auth['shopper_group_id']."'" );

This especially explains why the problem would show up somewhat randomly (because it would fail only when the shopper group didn't match the user's group).  Maybe it would make more sense to allow multiple selects for the shopper group?  Well, since I just need the one Authorize.net processor account in my store, I modified the code as follows:

Here's the modified code (line 279 of the ps_authorize.php file):

Code:

              $database->query( "SELECT DECODE(payment_passkey,'".ENCODE_KEY."') as passkey FROM #__{vm}_payment_method WHERE payment_class='".$this->classname."'" );

Hope this helps.

Thanks,
Matt

[computerlady911]

This fix worked for me!  Thanks!

[Gerald Taber]

I have tried this fix, replacing line 279 of my ps_authorize.php removing the 2nd verification of shopper group being used, and I still get the same two errors.  In test mode it doesn't error out, but in REAL mode non-test mode, it errors, can anyone please tell me where to place the required transaction key if it is  blank, I have the key I have generated several from my authorize.net account, but where do I insert this key into my joomla/virtuemart application so that it can use my login id and process a transaction?

Errors I am getting even after modifying line 279 of my ps_authorize.php file are:

Error: Failure in Processing the Payment. Technical Note: The required transaction key is empty! The payment method settings must be reviewed.

Error: Failure in Processing the Payment (ps_authorize)

[Gerald Taber]

OKAY, I fixed my problem - Very important for other users who may be doing the same thing I was:

DO NOT USE MOZILLA TO ATTEMPT TO CONFIGURE YOUR AUTHORIZE.NET PAYMENT MODULE.

When configuring your VirtueMart component in Joomla, always be sure to use Internet Explorer.  Mozilla didn't allow me to View/Show/Change my Transaction Key thus, it was always blank when I went to test my product purchase(s).   

[FidelGonzales]

Niether Mozilla nor IE are allowing me to enter or view the Transaction Key. I made the change listed above and still nothing. Any clues?

[John]

Same thing is happening to me although when I try to enter the transaction key I get looged out. Doens't anyone have a solution?

[thomas_freeman]

If you are using Joomla 1.0.13 then you are probably having a problem with the way it handles the passwords.
Try the info at the following post and see if it helps.  Please let me know any issues you have with it.  I would like to make sure this is solid.
http://forum.virtuemart.net/index.php?topic=31609.0

[danke1533]

Thomas, was your post in 31609 the final solution on the password problem?  There was a bunch of ideas thrown out, I got quite confused.  Tried your solution once, got a message that I had an extra {.  I tried to count carefully and match up the pairs....

Thanks.

[thomas_freeman]

Yes, and it worked for me.  Please let me know if you continue to have problems.

[danke1533]

I got a syntax error in the changes to the ps_main.php file that I can't seem to resolve. 


Parse error: syntax error, unexpected T_ENCAPSED_AND_WHITESPACE, expecting T_STRING or T_VARIABLE or T_NUM_STRING in /home/cozycom1/public_html/joomla/administrator/components/com_virtuemart/classes/ps_main.php on line 738

Here is the code I inserted to replace the vm_CheckPass function to solve the authorize.net issue:


/*** Login validation function** Username and encoded password is compared to db entries in the mos_users* table. A successful validation returns true, otherwise false*/

function mShop_CheckPass(){   
global $perm, $my,$vmLogger;

$db = new ps_db;
// only allow access to admins or storeadmins   
if( $perm->check("admin,storeadmin")){   

$username = $my->username;      
$passwd = trim( mosGetParam( $_POST, 'passwd', "));   
$bypost = 1;
if(!$username||!$passwd||$_REQUEST['option']!= "com_virtuemart"){
return false;      
}
else {      
//Modified to work with the new Joomla password system - Thomas Freeman www.KustomServices.com   
$q = "SELECT password FROM #__users WHERE username=$username";
$db->query($q);   
$passes = false;   
while ($db->next_record()){   
//Extract the password and the salt code
list($hash, $salt) = explode(':',$db->f('password'));      
//Encrypt the passed password with the salt code
$cryptpass = md5($password.salt);         
//See if there is any password in the database that matches         
If ($hash = = $cryptpass){   
$passess = true;
}   
}   
If ($passess == true){
return true;
}
else {   
return false;
}
}      
}
else   
return false;
}

[danke1533]

Okay, apart from not being able to spell "passes" correctly, can anyone point me in the right direction on how to fix this problem?

Thanks,